1. General
By accessing this website or making a purchase, you agree to comply with these Terms & Conditions, our Privacy Policy, and all applicable laws and regulations.
If you do not agree with any part of these terms, please do not use this website.
We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will be reflected on this page.
2. Eligibility
You must be at least 18 years old to place an order.
By purchasing, you confirm that all information provided is true, accurate, and complete.
3. Products
All products displayed on our website are subject to availability.
We make every effort to display colors, textures, and details accurately, but actual colors may vary slightly due to screen differences.
We reserve the right to discontinue any product or modify pricing without prior notice.
4. Orders & Payments
• Orders are accepted through our official website only.
• Once you place an order, you’ll receive an email confirmation. This does not guarantee acceptance — we may cancel or refuse an order at any time (e.g., in case of fraud, stock unavailability, or incorrect pricing).
• All payments must be made through our approved gateways (e.g., Razorpay, PayU, etc.).
5. Shipping & Delivery
We partner with trusted logistics providers like DTDC, Delhivery, and BlueDart.
Please refer to our Shipping Policy for full details.
Estimated delivery timelines are provided at checkout but may vary due to external factors beyond our control.
6. Returns, Exchanges & Refunds
Please read our Cancellation & Refund Policy before making a purchase.
We only accept returns/exchanges if the product meets our return criteria (e.g., unworn, unused, original packaging, within 7 days of delivery).
Refunds (if applicable) are processed after quality checks.
7. Pricing & Taxes
All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
Shipping (if applicable) are displayed at checkout before you confirm payment.
8. Intellectual Property
All content on this website — including but not limited to text, graphics, designs, logos, photographs, videos, and code — is the exclusive property of VTWELVE corporations .and is protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or exploit any material from our site without prior written permission.
9. User Conduct
You agree not to:
• Use our website for any unlawful or fraudulent activity
• Attempt to gain unauthorized access to our servers or systems
• Misuse our content, images, or branding for resale, reproduction, or imitation
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of those websites.
11. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services.
Our total liability shall not exceed the amount paid for the order in question.
12. Force Majeure
We shall not be held responsible for any delay or failure in performance due to circumstances beyond our reasonable control (such as natural disasters, government restrictions, or logistics delays).
13. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in NEW DELHI , INDIA